With the explosion of social
media services over the last few years, you might be hard pressed to find a
social media marketing expert who
doesn’t recommend social media
optimization as part of a holistic marketing strategy. But, is it really
worth the time and effort to build a social media presence at this point? What
are the overall benefits of social media
marketing services for small business?
There are eight simple ways your business can benefit from
implementing an effective social media marketing plan:
1. Social Media Can
Reduce Your Overall Marketing Costs
First and foremost, the ability to tweet a message or post
something to Facebook is
dramatically more cost effective than running a paid ad or mailing thousands of
marketing pieces. However, there are also advanced advertising tools that allow
you to run a marketing campaign that is both keyword- and demographic-specific
so that you can get the best bang for your marketing dollar.
2. Social Media Can
Impact Your Organic Search Results
When it comes to impacting your website’s position in search
engines, you have been told that you need to create both optimized and
compelling content if you want to be found. Part of this is so that other
websites will find your content and link to it, thus boosting your search
ranking.
What social media does is allow you to broadcasting your
content out to a wide range of interested readers. Interested prospects then
visit your content, subscribe, tell their friends, and ultimately link to it. Google and Bing both pay attention to social signals like this when they
decide how to rank links on the search results page.
3. With Social Media
You Can Offer Better Customer Service
If you are looking for a way to field customer comments,
concerns, and questions, then you are going to find social media optimization to be extremely beneficial. Customers
using one of the common platforms like Facebook
or Twitter can easily communicate
directly with you, and you can quickly answer them in a public format that lets
other customers see your responsiveness.
4. With Social Media
You Can Design Your Own Online Personality
The idea is that social media is more like a cocktail party
than a business meeting. You will always do a lot better in a social situation
if you are more like yourself and less like a corporate robot. Social media optimization is a great
way to display your business’ personality, as well as behind-the-scenes
information about you, your employees, your workspace, and more. When you
humanize your brand in this way, it makes it easier for consumers to connect
with you and develop loyalty.
5. Social Media Lets
You Associate with Other Businesses
The fact that you are able to connect directly to the
consumer means you can use this platform to also connect to other entrepreneurs
and business owners. From possible strategic business partners to new
distributors, social media lets you have real conversations with actual people
who might otherwise be socially or geographically inaccessible in the real
world.
6. Customers Can
Validate Your Business on Social Media
The idea behind allowing customers to correspond directly
with you is so that they can get the best customer service possible. When this
occurs, it happens in a very public forum that can be seen by other prospects.
So when customers sing your praises to their friends it not only validates you,
but increases the chances that someone else is going to give you a shot next
time they need your services.
7. With Social Media
You Can Provide Value
The idea that you can provide a truly valuable service to
your target market means you are positioning yourself as an expert in your
industry. Whether that’s educational and entertaining blogs, posts, or tweets,
if you are solving a problem or providing information, you’re adding value that
customers will appreciate.
8. Social Media Lets
You Gain the Competitive Advantage
If used correctly, we have SMO Expert for social media marketing to boost your search engine rankings, allow you to provide better
customer service, build an effective online personality, connect with new
business partners, build connections, and validate your professional standing
all while providing your consumers with the value they want.
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